This Privacy Policy explains how 999aee collects, uses, stores, and protects the personal information you provide when you use our platform. We take your privacy seriously — here is exactly what we do with your data and why.
Six core principles that shape how we handle every piece of information you share with us.
999aee collects personal data for specific, legitimate purposes — running your account, processing transactions, verifying your identity, and keeping the platform secure. We do not gather information beyond what is genuinely necessary for those functions.
Your personal information is never sold to third parties for marketing or commercial purposes. When we share data with service providers, it is strictly to support platform operations — payment processing, identity verification, fraud prevention — and those parties are bound by confidentiality obligations.
All data transmitted through the 999aee platform is protected by SSL encryption. Account access is secured with OTP-based two-factor authentication. Personal and financial data is stored on secured infrastructure with restricted access limited to authorised personnel only.
You can request access to the personal data we hold about you, ask for corrections if something is inaccurate, and request deletion of your data in certain circumstances. To exercise any of these rights, contact our support team at [email protected] with your account details.
Personal data is retained for as long as your account is active and for a reasonable period afterwards to comply with our legal and operational obligations. Once that period has passed and there are no outstanding issues with your account, data is deleted or anonymised.
When we update this Privacy Policy, the new version is posted on this page with a revised date. If changes are material, we will notify you through the platform. Continued use of your account after an update means you have accepted the revised policy.
When you register for and use 999aee, we collect personal information in the following categories:
Account registration data: Your full name, date of birth, gender, email address, and Philippine mobile number. This information is required to create and maintain your account.
Identity verification (KYC) data: Government-issued photo ID, selfie or portrait photograph, and proof of address where required. This is collected to verify your identity and confirm that you meet the platform's age and eligibility requirements before withdrawals are processed.
Financial data: Your preferred payment method details — such as your GCash or Maya account reference, or Philippine bank account number — are collected to process deposits and withdrawals in Philippine Peso. Full payment instrument credentials (such as complete bank account numbers) are handled by payment processors, not stored directly by 999aee.
Transaction data: Records of your deposits, withdrawals, bets, and game activity on the platform. This data is used to operate your account, resolve disputes, detect unusual activity, and meet our operational obligations.
Technical and usage data: Your IP address, browser type, device type, operating system, session timestamps, and pages visited. This information helps us maintain platform security, improve performance, and detect fraudulent or automated access.
Communications: Messages you send to support at [email protected], including any documentation you attach, are retained to assist with your query and to maintain a record of interactions.
999aee uses the personal data it collects for the following purposes:
We do not use your personal data for unsolicited third-party marketing and we do not sell your data to advertisers or data brokers.
999aee does not share your personal data with third parties except in the following circumstances:
In all cases involving third-party service providers, data sharing is limited to what is necessary for the specific function and is governed by confidentiality agreements.
999aee uses cookies and similar tracking technologies to support the function of the platform. These include:
You can manage cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of the platform — for example, session cookies are required for you to stay logged in.
We take the security of your personal data seriously. 999aee uses SSL/TLS encryption for all data transmitted between your device and the platform. Account access is protected by password authentication and optional OTP-based two-factor authentication, which we strongly recommend enabling.
Internally, access to personal and financial data is restricted to authorised personnel on a need-to-know basis. Our infrastructure is monitored for unusual activity, and we conduct periodic security reviews to maintain the integrity of our systems.
While we apply industry-standard security measures, no system is completely immune to risk. If you suspect your account has been compromised, contact support at [email protected] immediately so we can assist you.
We retain your personal data for as long as your account is active. After you close your account, we keep certain records for a defined period to meet our legal, compliance, and dispute-resolution obligations. Once that retention period has passed and there are no outstanding matters, data is deleted or anonymised.
Transaction records, KYC documents, and account history may be retained for longer periods where required by applicable regulations. We will not keep your data beyond what is necessary for those defined purposes.
As a player on 999aee, you have the following rights with respect to your personal data:
To exercise any of these rights, send your request to [email protected] with your registered account details. We will respond within a reasonable timeframe. Note that some requests may be subject to identity verification before we can action them.
999aee is strictly for players aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that an account belongs to an underage player, that account will be closed and any associated personal data will be handled in accordance with applicable rules. If you believe a minor has registered on the platform, please notify us at [email protected].
The 999aee platform contains links to other sections of the website, including the Terms & Conditions and Responsible Gaming pages. These are all part of the 999aee platform and are governed by this same Privacy Policy. We do not link to external third-party websites from within our content pages.
999aee may update this Privacy Policy from time to time to reflect changes in how we operate or to meet updated obligations. When changes are made, the revised policy will be posted on this page with an updated date at the top. If the changes are significant, we will notify you through the platform. Continued use of your account after a policy update constitutes your acceptance of the revised terms.
We recommend reviewing this page periodically so you stay informed about how your data is being handled. If you have questions about any update, contact us at [email protected] before continuing to use the platform.
If you have any questions, concerns, or requests relating to this Privacy Policy or how 999aee handles your personal data, please reach out to our support team:
Contact our team for any data access, correction, or deletion requests.